There is a new strategic partnership that is changing the logistics industry in Nigeria. The partnership is between the National Association of Government Approved Freight Forwarders (NAGAFF) and the AP Muller Terminal (APMT), which is located in Lagos, Nigeria. Actually, this terminal is considered to be the busiest and largest in West Africa. Everything from containers to machinery is constantly shipped there. And as a leading terminal in the region, other terminals look to it as a sign of inspiration and productivity. However, a few weeks ago, the freight forwarders in Nigeria ordered a 2-week strike against the terminal, protesting against higher ocean freight rates, surcharges and bad business practices against the shippers who use that port.
Despite these problems, the parties are working together now. NAGAFF Founder Dr. Boniface Aniebonam toured the terminal recently. The goal of the new partnership will be to improve port operations and trade. The NAGAFF wants to develop a new and promising relationship between the terminal and shippers. Their plans include an emphasis on crafting great customer relations. To save money and time, the NAGAFF will push for using digital-only documents, instead of paper. The NAGAFF is also encouraging stockholders to invest in the terminal through new upgrades like more cranes to move cargo and adding intermodal connectivity. The result of these upgrades will improve the productivity at the terminal.
This is a great story about what can happen when a freight forwarder partners with a leading terminal. Hopefully, this story will influence shipping collaborations around the world, including in the US.